Responsible Gaming

Gaming Should Be Entertainment

Online pokies should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical edge, and gambling outcomes are determined by chance. Please gamble only with money you can afford to lose.

Age Verification & Legal Requirements

In New Zealand, you must be 18 years of age or older to participate in online gambling. It is illegal for anyone under 18 to gamble. We take age verification seriously and require proof of identity before allowing access to gaming services.

If you are under 18, please do not use this site. If you are a parent or guardian concerned about a young person's gambling, contact the organisations listed below.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activities or lying about how much you gamble
• Gambling with money needed for essential expenses (rent, food, bills)
• Gambling for longer periods or with larger amounts than intended
• Feeling anxious, irritable, or restless when unable to gamble
• Neglecting work, study, family, or relationships due to gambling
• Borrowing money or using credit to fund gambling
• Failed attempts to stop or reduce gambling
• Gambling to escape problems or negative emotions
• Thinking constantly about gambling or planning the next gambling session

Self-Help Tools & Features

Most responsible online casinos offer tools to help you maintain control. These include:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Set a maximum amount you are willing to lose
• Session Time Limits: Restrict how long you can play in one session
• Reality Checks: Receive reminders during gameplay about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from a gambling site
• Account Closure: Permanently close your account if you wish to stop gambling

Take advantage of these tools to gamble responsibly. If you find it difficult to control your gambling, use self-exclusion immediately.

Support Organisations & Help Services

If you are struggling with problem gambling, help is available. Please contact one of the following organisations:

New Zealand

• Problem Gambling Foundation (PGF)
  Freephone: 0800 664 262
  Website: www.pgf.nz
  Confidential support and counselling services for problem gamblers and their families.
• Gambling Helpline
  Freephone: 0800 654 655
  Free, confidential telephone counselling available 24/7.

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but recovery is possible with support. If you or someone you know is struggling with gambling:

• Contact the Problem Gambling Foundation on 0800 664 262 (New Zealand)
• Call the Gambling Helpline on 0800 654 655 (available 24/7)
• Visit your GP or local health service for professional counselling
• Use self-exclusion tools on gambling websites immediately
• Talk to a trusted friend or family member

Remember: You are not alone, and help is available.